Client Solutions

Graduate Client Solutions Associate - Arabic Speaker

Experience Level: Junior

Apply Now

Graduate Client Solutions Associate - Dubai

GLG is seeking Associates for our Client Solutions team in Dubai. Our Associates are front-line service professionals and the engine of GLG. They work closely with our experts and subsequently with clients and professionals at the world’s top corporations, investment firms, management consulting firms, and non-profits on the critical decisions they make every day.

Our Associates work in teams, helping connect our clients to the insight they need from these leading doctors, academics, scientists, policy specialists, strategists, executives and other experts with years of on-the-ground experience. Associates themselves develop expertise across industries and topics via their client service role.

Key Associate responsibilities include:

  • Partnering with senior colleagues daily to qualify and understand our clients’ needs;
  • Recruiting new members/industry experts to join our Membership through targeted and timely outreach by phone, email, and other methods;
  • Engaging Council Members on a daily basis to understand their capabilities and knowledge on specific client requests;
  • Supporting more senior team members on all aspects of client engagements;
  • Learning our compliance policies and procedures to protect the integrity of client engagements.
  • Working toward agreed goals and targets

As you progress to a Senior Associate role you gain more autonomy by:

  • Executing custom projects across client firms – including consultations, surveys, and special projects;
  • Continuing to recruit new members to join our Membership through targeted and timely outreach by phone, email, and other methods;
  • Engaging with clients daily to understand their needs and provide exceptional service;
  • Maintaining accountability and responsibility for client projects and overall client experience;
  • Collaborating with our Business Development team to grow revenue and ensure retention on existing accounts.

A GLG Associate goes through a number of personal development steps designed to support you to:

  • Excel in a fast-paced environment;
  • Work collaboratively to develop knowledge of client relationships;
  • Articulate GLG’s value proposition to engage the world’s top professionals;
  • Grow relationships with thought leaders and clients to provide top-level service;
  • Assess and scope clients research needs;
  • Develop strong actionable business skills – including time management, professional conduct, communication, negotiation, and project management;
  • Understand and utilize a broad range of products to creatively engage and support clients;
  • Passion for client service, especially with experience in phone-based professional communication;
  • Collaborate with internal partners to exceed client expectations;
  • Mentor newer professionals.  

GLG seeks to attract employees from diverse personal, academic and professional backgrounds. We look for individuals who are passionate about our mission to transform how professionals learn and who embody GLG’s values: learning and curiosity, responsibility, courage, judgment, fresh perspective, service, and integrity.

Ideal candidates also have: 

  • Fluency in Arabic - apart from English is mandatory
  • Superior communication and interpersonal skills, including demonstrated oral and written abilities;
  • Demonstrated commitment and attention to detail, ideally in a high-volume, fast-paced environment;
  • Strong problem-solving skills and desire to learn about new topics;
  • Passion for client service, especially with experience in phone-based professional communication;
  • Ability to build and manage relationships across the full professional spectrum including senior colleagues and extremely senior outside professionals
  • Strong desire to work in a collaborative environment
  • Demonstrated ability and initiative to handle increasing responsibility and autonomy over time
  • Undergraduate or graduate result of 2:1 or higher.

About GLG / Gerson Lehrman Group

GLG is the world’s knowledge marketplace. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of 700,000+ experts (and the hundreds of new experts we recruit every day).

We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.

GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.

To learn more, visit www.GLG.it.