Senior Associate / Manager - Survey Programming

Gurugram, IN

Position Overview:

GLG is seeking a highly-motivated and enthusiastic individual to join the Survey Team in Gurugram, India. Manager- Survey Programming will join a growing Global Survey Team and will collaborate with the global survey team to serve GLG’s sophisticated client base; which includes top institutional investment firms, top-tier consulting firms, non-profit organizations, and Fortune 1000 companies. Manager- Survey Programming will be responsible first and foremost for accurate and timely online programming and edits of GLG surveys, across various industry verticals, population geographies, and client types. Quality and thoughtful survey programming relies on a Team that considers the most viable and actionable data capture.  This will ensure positioning clients to qualify and quantify industry/market trends through commercial assessments, product forecasting, and general marketplace analysis. 

 The Survey Team facilitates the execution of hundreds of surveys per month. This position requires meticulous attention to detail, a keen analytic outlook, excellent written and verbal communication skills, as well as, a passion for cutting edge operational execution, following advancements in complex online survey coding and project management.

 Key Responsibilities: 

 Working with the Global Survey Team, the Manager- Survey Programming will:

  • Program, edit and perform QC for online surveys – including survey flow, logic, term points, quotas and grammatical correctness to meet clients’ specific requests
  • Review survey design content to ensure they meet GLG’s bar for both quality and compliance
  • Establish and build strong working relationships with colleagues within the Global Survey team and the broader GLG teams

 Required Skills:

GLG attracts employees from the most distinctive professional and academic backgrounds. Across all of our positions, we insist upon integrity, creativity, intensity, flexibility, and professionalism.

For this position, we seek applicants with a bachelor’s degree from top-tier colleges or universities, or equivalent work experience in a related field.

The following factors will strengthen an applicant’s candidacy:

  • 4+ year of experience – managing a team of online survey programmers
  • Prior experience in Decipher is preferred
  • Experience in ConfirmIT / Dimension is an added advantage
  • Knowledge of Python, HTML/XHTML, CSS and JavaScript
  • Experience/familiarity with complex design, programming and online data deliverables in the market research field a strong plus
  • Should be willing to work remotely (Work from home) during US EST day hours i.e. 6:30 PM – 3:30 AM IST after a month of onboarding/ training.
  • Initial onboarding for approximately one month will take place in the GLG offices in Gurgaon during the 10:30am – 7:30pm local shift.
  • Willing to work from GLG Gurgaon office on occasion as required by supervisor for meetings, trainings etc. which may be a minimum of at least 1 or 2 days per month in the local shift.
  • Proven ability to independently work in a rigorous, fast-moving environment
  • Superior writing, logic and interaction skills; including oral and organizational skills
  • Experience collaborating with team-members in a high-throughput, deadline-driven, process-oriented, client-servicing environment
  • Manage project timelines in a transparent, up front and proactive capacity; immediately escalating issues that may be obstacles to meeting projected deadlines.
  • Ability to handle multiple projects and prioritize, identify, and solve problems individually

About GLG / Gerson Lehrman Group

GLG is the world’s leading platform for on-demand professional learning. Businesses rely on GLG to learn from 600,000+ member-experts; clients look to address complex strategic challenges and make better business decisions within a rigorous compliance framework. Headquartered in New York City, GLG’s 1,500+ employees work from offices in 12 countries.




EEO Policy Statement
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.