GLG is seeking new and recent graduates to join our Client Service Associate Program in Austin, Texas, who have a strong interest in excelling at best-in-class client service in a performance-driven, merit-based, and team-oriented environment.
Our Client Service Associates are the engine of GLG. After completing an initial training period, Client Service Associates spend the first six to nine months as Junior Associates focused on recruiting new experts into GLG’s global membership and learning the client service skills they need to be effective in the role. Junior Associates are promoted to Senior Associates after achieving specific quantitative and qualitative goals. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make better decisions every day. Client Service Associates do so by facilitating custom learning solutions such as phone consultations, one-on-one meetings, surveys, reports, and consulting engagements with leading experts and executives. Top Client Service Associates can rapidly progress into managerial roles throughout the company as well as leading commercial roles on GLG’s largest client relationships in as short as 18 months.
Key Junior Associate responsibilities include:
After achieving the goals of a Junior Associate within six to nine months, key Senior Associate responsibilities include:
As a Client Service Associate, you will learn to:
GLG seeks to attract employees from diverse personal, academic and professional backgrounds. We look for individuals who are passionate about our mission to transform how professionals learn and who embody GLG’s values: learning and curiosity, responsibility, courage, judgment, fresh perspective, service, and integrity.
Ideal candidates also have:
About GLG / Gerson Lehrman Group
GLG is the world’s leading platform for on-demand professional learning. Businesses rely on GLG to learn from 600,000+ member-experts; clients look to address complex strategic challenges and make better business decisions within a rigorous compliance framework. Headquartered in New York City, GLG’s 1,500+ employees work from offices in 12 countries. Visit www.GLG.it.
We believe strongly in our mission - and values-driven culture. Our core values drive our success. They are: learning & curiosity, responsibility, courage, judgment, fresh perspective, service, and integrity.
To learn more, visit www.GLG.it.
Notes: GLG does not allow employees to trade public equities or debt..